Can I change my shipping address?

Yes. It’s simple. Log in to your account, click EDIT under “Shipping Address”. This will edit the current address we have on file. Be sure to click SAVE when you are done.

Unfortunately, we cannot make changes to the shipping address once the package is shipped. Address changes for STEM Snack and STEM Deluxe kits will need to be processed before 3 pm on the 4th. Address changes for STEM Lab kits will need to be processed before 3 pm on the 19th.

If you have filled out a Change of Address form with USPS and filed it prior to them attempting to deliver, the package will be forwarded to your new address. Please update your ship to address, though, so all future packages will go to the correct address.

Have more questions? Submit a request

Comments

Powered by Zendesk