Subscription Management
- I cancelled, but I am still receiving kits.
- I received a repeat Club kit.
- My package was returned to you. What now?
- I am trying to log in, but I cannot reset my password.
- Can I request a specific kit?
- I am a current subscriber and I want to switch to a different club.
- I duplicated my subscription.
- If I need to take a break, will I miss some kits if I cancel or skip a renewal?
- Can I return my kit and receive a refund?
- What is the cancellation policy?
- Can I change my credit card on file?
- Can I change my shipping address?
- How do I receive a copy of my receipt/invoice?
- Can I skip a month?